Sanding and refinishing your wood floors will
add value and beauty to your home, but with any home improvement you should
expect some disruption and inconvenience.
We will employ our experience, the latest equipment and the most
environmentally safe materials to complete the work with the least possible
disruption. However, you should be aware
of the following factors:
*Air conditioning, heating and ventilation
systems must be operating. The
temperature and relative humidity in your home must be at “normal living
conditions” which is the humidity being between 30—50% and the temperature
within 60—80 degrees Fahrenheit. If the
home is vacant, please begin setting your HVAC to these temperatures several
days prior to the wood being delivered to your home for acclimation.
will be taken before we begin installing any new wood. The parameters of moisture readings for both
the new unfinished wood and your subfloor are quite specific. There are occasions that certain job site
related moisture problems must be corrected before we can install the new
wood. Unfortunately, there is usually no
way to determine this until immediately before we begin installing the wood. When a job site related moisture problem is
detected, you may incur additional charges in order for the problem to be
* Some customers prefer to be away (on vacation, etc.)
during the finishing process. Please be aware that someone must be available to
approve the stain color. Arrangements
must be made for you or someone you trust to authorize the stain color before
the staining process can begin. Please make sure we also know your choice of
gloss level of the polyurethane.
*No other floor traffic should be allowed
during the sanding and finishing process.
*There will be noise, dust, and some vapors
during the sanding and finishing process.
*If a closet or pantry is included in the
areas being sanded or screened, all items (clothing, groceries, etc.) must be
*Any drapes, swags, and valances should be
removed prior to sanding.
*Please keep pets and children away from work
*You may not walk on the floors while stain
and finish are wet. Allow a minimum of
twenty-four (24) hours for these finishes to dry. Make sure all family members know to check
with the Lead Installer of the crew daily before walking on the floor. If the Lead Installer is not available, call
our Installation Department before you
walk on the floor! Walking on wet floors could involve costly repairs.
*When the work is completed, you may need to
replace or repaint your base and shoe moldings, as well as your walls.
*Dust from the sanding process could
infiltrate to other areas of the house in spite of plastic being hung.
Be prepared to remove this fine dust that may
have accumulated, despite our best efforts to contain it.
*Although finishes may appear dry, they are
not completely cured for a minimum of seven (7) days after the job is
completed. You should “baby” the floor during this time period. Do not use anything other than a dry mop on
the floors while the finish is curing. Area rugs should not be placed on the
wood floors for a minimum of two weeks.
You have made an investment in quality floor covering. Enhance Floors wants you to get the full value from it. If your salesperson has failed to give you adequate maintenance instructions for your new floor covering, or you do not fully understand, please do not hesitate to call us. Proper maintenance will add years to the life of your new floor. You have
made an investment in quality floor covering.
Enhance Floors wants you to get the full value from it. If your salesperson has failed to give you
adequate maintenance instructions for your new floor covering, or you do not
fully understand, please do not hesitate to call us. Proper maintenance will add years to the life
of your new floor.
or vacuum regularly---grit is a mortal enemy of wood, laminates and vinyl. Also, use only recommended cleaners from
FLOORING manufacturers. Enhance Floor
Trends has available a complete line of cleaning products for vinyl, laminate
and wood floors. When it is necessary
to move appliances, do so only over a piece of masonite or plywood.
vacuuming will add life to your carpet—we recommend an upright vacuum. You should expect a certain amount of
shedding. This will dissipate over a
period of time. If your carpet seems to
lose its luster and life, it probably needs cleaning. Most carpet should be professionally cleaned
every six to eighteen months, based upon the amount of traffic it receives.
report any warranty-related problems within 72 hours of your noticing the
problem. You will receive your labor
warranty by mail and whatever product warranty information we have available
from the manufacturer (if any) by e-mail within a few weeks of the completion
of your installation.
again for selecting Enhance Floors & More.
Please call if you have any questions regarding your preparation for
your installation. If, at any time
during your installation, you discover any concerns that you feel Enhance Floors
& More should be responsible for, please notify us immediately. Enhance Floors & more reserves the right to
inspect any damage that may occur during the installation process.
We sincerely appreciate your business and
cooperation and hope you will recommend us to your friends.