Our FAQ's

 
Read our frequently asked questions below
 
 

How long has Enhance Floors & More been in business?

 
Over 30 years! Enhance Floors & More was founded in 1985 by Don and Elisabeth Stubbs. Enhance Floors & More is probably the most experienced flooring company in North Atlanta. Our In-Home Sales Representatives average over thirty-four years in the flooring industry and our Showroom Consultants average more than fifteen years of flooring experience. Why take a chance and trust your project to a less knowledgeable company?
 
 

Why should I use Enhance Floors & More?

 
We offer personal attention from our sales staff. We will get to know you and your needs and will offer you suggestions, ideas, and alternatives. Our friendly, professional sales staff is thoroughly trained in all aspects of floor covering and can discuss with you how you can expect the floor you are looking at to perform in your home. We pride ourselves on the wide variety of choices we have for you in floor coverings. Enhance Floors & More specializes in residential replacement. We are fully licensed and insured for your protection and offer a Peace of Mind Guarantee on most installed purchases. You will find that our Installers are truly the best in Atlanta. Our Installers specialize in working in occupied homes and are considerate of your property and belongings. There is a difference between us and other companies that work for builders. We primarily work in older homes with imperfections. We get many jobs that other companies turn down because they are not experienced enough to handle the job. We only handle first quality, warranted products and offer competitive prices. We want you to be our customer for life. You will find that we genuinely care about you and your home. We want you to select the right product, have a wonderful installation experience, and love your new floor.
 
 

Do you have financing? Who is the financing through?

 
We have interest-free financing plans ranging from six months to one year and several times during the year have longer term interest-free financing options available. Synchrony (GE) is our financing provider.
 
 

How soon can you install my new floor?

 
We can usually have your new floor installed within a week to ten days from the time you make your decision. If you require a quicker installation than that, please let your Salesperson know immediately so that our Scheduling Department can begin working on your arrangements.
 
 

Do you have insurance?

 
Enhance Floors & More carries full liability and workers compensation insurance and can provide you with a Certificate of Insurance upon request.
 
 

How do we proceed? What is the next step?

 
The process normally begins with you coming into the showroom and selecting samples to try in your home. Once you have selected a product, your floor will need to be measured and installation details assessed. Once we have given you a quote on your flooring selection and you choose to use Enhance Floors & More to install your new floor, we require a 50% deposit to order the materials and to secure your time slot on the Installation Schedule. We accept all major credit cards, personal checks, cash, and also offer financing.
 
 

What if I have my own installer or want to install the floor myself?

 
We will be glad to quote you a special "cash and carry" price based on your installer's measurements if you only wish to purchase the product from us. Be sure you verify the qualifications of your installer; no manufacturer will warranty an improperly installed floor.